Concordia University, Chicago
  • 04-Dec-2018 to 02-Feb-2019 (CST)
  • Academic Advising
  • River Forest, IL, USA
  • 38k
  • Full Time

Concordia University Chicago, a comprehensive university of The Lutheran ChurchMissouri Synod, and based in the liberal arts, is seeking a competent, compassionate, and creative individual who can work with integrity and strive for excellence in an advising capacity that serves undergraduate students. Academic & Study Abroad Advisors must master degree criteria for all undergraduate program major and minor requirements, as well as understand the policies and procedures for students looking complete an off campus study experience. Academic & Study Abroad Advisors are aware of and can communicate how resources can be utilized to benefit college student academic performance, social engagement, and support emotional and spiritual health. Academic & Study Abroad Advisors will promote study abroad programs that will benefit student educational goals and career aspirations. , and will refer them to appropriate services as needed. Academic & Study Abroad Advisors develop strategies for students to be successful beyond the classroom and prepare them to become leaders in their field of study with an understanding that the larger goal is to equip men and women to serve and lead in a diverse, interconnected and increasingly urbanized Church and world. Academic & Study Abroad Advisors communicate regularly with faculty advisors, department chairs, and college deans to ensure the work done is consistent with the mission, values, and vision of the University.  Academic & Study Abroad Advisors must develop a comprehensive understanding of university policies and enforce them with integrity. 

Academic & Study Abroad Advisors are assigned student populations based on alphabetical order of last names, however, they are also expected to meet with students outside of their advising load on drop-in days. In addition to one-one meetings, the person who fits this position creates, develops, and implements group advising programs to serve student needs and regularly leads public presentations for students, parents, faculty, and staff. Interdepartmental collaboration and cooperation is a necessity to ensure student needs are met and department goals are achieved.

Standard hours of operation are 8am 4:30pm Monday and Friday and 8am -6pm Tuesday through

Thursday, some evenings and weekends will be required.



  • Exhibit a service mentality toward all university stakeholders.
  • Ensure all communication with stakeholders is effective, professional, accurate and timely.
  • Improve work performance and that of others by being receptive to and appropriately sharing information.
  • Serve as a primary advisor to an assigned group of students with a variety of majors.
  • Meet with new freshmen, transfer and undeclared students to plan and register courses.
  • Provide advising for students regarding preliminary career decision making, transferability of course work, administrative deadlines, course schedule adjustments, and other matters, based evolving needs.
  • Promote study abroad programs, application process, deadlines, and all pertinent information to all students to increase participation.
  • Manage accurate record keeping for students interested in off campus study.
  • Assist students in utilizing all resources available at Concordia relative to career counseling, personal counseling, student activities, & academic assistance.
  • Develop a professional academic relationship with students and assist with disseminating information as part of the department communication plan.
  • Articulate degree completion requirements and any specific college application procedures and deadlines.
  • Develop strategies to assist students with deficiencies in meeting program requirements and assist with the Academic Early Warning System among other success resources.
  • Provide mid-term difficulty counseling and referral for learning assistance.
  • Complete graduation degree audits as part of required individual meetings and when requested.
  • Organize and prepare mailings and/or e-communication to various student populations and faculty as needed using BANNER, Access and/or Excel, and/or Word, the University portal or other technology resources.
  • Serve as an advisory member to assigned college policy committees and/or other various committees of the university; provide policy updates to all academic advisors regarding action taken by committees.
  • Conduct presentations throughout the academic school year related to academic requirements and resources.
  • Assist in the development, planning and implementation of annual/cyclical events/projects conducted by the office, e.g. Jumpstart, Freshmen Fast Track, etc.
  • Assist faculty with questions regarding university policy and consult with department chairs and deans on an as-needed basis.


Skill Sets:

  • Knowledge of the University's mission, goals and purpose, and how to incorporate this in daily work with students.
  • Professionalism when interacting with others in-person, by phone and email, and other digital media.
  • Oriented toward detail and meticulous work habits including punctuality, organization, & notetaking.
  • Affinity for problem-solving, investigating, record-keeping, and creative planning.
  • Positive contributor to collaborative efforts with various departments.
  • Aptitude for process oriented functions that requires technological support and innovation.
  • Ability to work with individuals under stressful situations and maintain emotional management.
  • Capacity to maintain confidentiality of student records and office data.
  • Excellent oral and written communication skills.
  • Computer literate with specific fluency with Microsoft Access, Excel, Word, PowerPoint, & Publisher.
  • Previous experience with BANNER a plus.


Minimum Experience Required:

1 year of professional or internship experience working with college students in an advisory capacity

Education Requirements:

Master's Degree in Higher Education, College Student Development, Student Leadership & Involvement, Psychology, Counseling, or Social Work, or related preferred.

Concordia University, Chicago
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